What Our Customers Say & FAQs

Dry time is affected by humidity, temperature and air flow to the area. It can take anywhere between 8-24 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. Be sure to leave the protective blocks under furniture legs and any paper used with upholstered items in place until the carpet and/or furniture is completely dry to avoid any color transfer. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.

A light vacuuming in the traffic areas is recommended but not required. If needed, the crew can pre-vacuum the area to be cleaned. Also, the equipment is vacuuming the entire time we are cleaning.

The method we use for carpet cleaning is hot water extraction, commonly referred to as steam cleaning. American Cleaning's hot water extraction method removes the toughest, deepest dirt safely and gently. Hot, soft water and a specially formulated cleaning solution are injected deep within the carpet fibers. Then, a powerful suction extracts deep-down dirt, allergens, cleaning solution and 95% of the moisture. It’s the cleaning method most recommended by carpet manufacturers.

We typically do not move furniture. However if requested we can move most furniture that can be safely moved at an additional charge. There are several items we will not move, including: pianos, electronics, china cabinets, beds, dressers with mirrors, pool tables, etc.

We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we’re not satisfied until you are. We have a 10 day satisfaction policy. Please contact American Cleaning at 559-905-2374 if you have any concerns.

When comparing carpet cleaning prices, make sure you ask a lot of questions and please keep a few things in mind. Our price includes treating for spots, and a 10-day satisfaction policy. There are no hidden fees or additional charges. Also, we never sub-contact, so our technicians are always background checked, drug tested and properly trained American Cleaning employees. This is what allows us to stand behind all of our work.

Our cleaning methods offer the deepest level of clean possible for the floors throughout your home, but we’re also committed to using a process that is safer for your home and your family.

That’s why our cleaning solution for carpet, upholstery, and tile is a safer choice. No residue or traces of harmful chemicals are left behind, only clean, inviting carpet,  upholstery, and tile.

The same goes for all of our services. We strive to clean using gentle, neutral cleaning agents that are tough on dirt but harmless to the environment as well as to the people and pets that spend time in your home.

American Cleaning uses hydrogen peroxide action to break down organic odor sources such as vomit, feces, urine, milk, blood, etc. This product removes organic odors that it contacts and sanitizes them. It also uses a neutralizer to give immediate relief from any odors while the peroxide is working. The key to complete removal of an odor is that this product must reach all contaminated surfaces. If the odor causing source has penetrated the backing and possibly the padding we cannot guarantee complete removal of the odor.